Protection of Consumer Rights in Cyberspace in Indonesia from an International Private Law Perspective

Abstract

The aim of this research is to find out and examine consumer protection in E-commerce in Indonesia. The research method used is normative juridical, namely library research carried out to obtain primary and secondary data as data support. The research results reveal that nationally at this time there are two things that the Indonesian government can do regarding E-commerce consumer protection, namely by revitalizing Law no. 8 of 1999 concerning consumer protection. Revitalization is carried out by adopting things related to online buying and selling transactions or electronic commerce that exist internationally. The second is related to law enforcement in terms of losses incurred as a result of electronic transactions, namely the government can carry out enforcement starting from the aspect of law enforcement officers to law enforcement institutions, namely judicial institutions and non-judicial institutions. The conclusion that can be obtained is that the public as consumers of E-commerce transactions are expected to be more careful in carrying out transactions, namely by paying attention to several things, namely paying more attention to trusted sites for shopping, not providing personal information to anyone and using safe payment methods when shopping. carry out transactions.