Structural Modeling Analysis of Public Service Motivation on Civil Servants' Performance through Innovative Behavior
Abstract
Efforts to improve the performance of civil servants (ASN) continue to be made, one of which is through research to address this issue. This has been carried out by many researchers in various countries and regions in Indonesia. However, research focused on the performance of civil servants in the South Sulawesi Provincial Government is still limited. Therefore, the researcher conducted a study by developing a research model aimed at analyzing the direct influence of public service motivation on innovative behavior, analyzing the direct influence of public service motivation and innovative behavior on civil servant performance, and analyzing the indirect influence of public service motivation on civil servant performance through innovative behavior. The research design is a survey with a quantitative research approach. This study was conducted within the Regional Government Organizations in the South Sulawesi Provincial Government, located in Makassar City. The population of this study includes all civil servants (ASN) within the South Sulawesi Provincial Government in 2021, totaling 22,956 individuals. To determine the sample size from a population to be studied, the Taro Yamane or Slovin (15) formula was used with a precision of 10% and a confidence level of 90%, resulting in a sample size of 100 individuals. The sample selection process utilized purposive sampling. The data analysis technique used in this study is Structural Equation Modeling (SEM) with the AMOS application. The research results have proven a positive and significant influence of public service motivation on the innovative behavior of civil servants. Additionally, innovative behavior significantly impacts civil servant performance. An interesting finding from the research indicates that public service motivation, when considered directly, has less impact on improving civil servant performance. However, it does have an indirect impact on performance when mediated by the variable of innovative behavior. The novelty of this research lies in the discovery of a new approach to enhancing the performance of civil servants (ASN). It emphasizes the crucial role of innovative behavior as a mediator between public service motivation and the performance of civil servants, especially within the Regional Government Organizations in the South Sulawesi Provincial Government.
Keywords
Full Text:
PDFReferences
Anwar, M. (2022). Green Economy Sebagai Strategi Dalam Menangani Masalah Ekonomi Dan Multilateral. Jurnal Pajak Dan Keuangan Negara (PKN), 4(1S), 343–356.
Asbara, I. W., Farida, U., Tamsah, H., Pramono, B., Nasir, M., Umanailo, A. R., & Lionardo, A. (2022). Analysis of Transformational Leadership on Civil Servant Performance through Public Service Motivation and Human Resources Capacity (Study at the Office of the Ministry of Religion, Bulukumba Regency). Proceedings of the First Australian International Conference on Industrial Engineering and OperationsManagement.
Bellé, N. (2013). Experimental evidence on the relationship between public service motivation and job performance. Public Administration Review, 143–153.
Chiang, C.-F., & Hsieh, T.-S. (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management, 31(1), 180–190.
Dewi, A. R. S., Fachmi, M., Ilyas, G. B., & Mustafa, H. (2020). The Relationship Between Discipline and Motivation on Employee Performance Through Mediation Of Job Satisfaction. Proceedings of the 5th International Conference.
Fan, Y., Blalock, E. C., & Lyu, X. (2022). A meta-analysis of the relationship between public service motivation and individual job performance: cross-validating the effect of culture. International Public Management Journal, 25(7), 1115–1130. https://doi.org/10.1080/10967494.2022.2072425.
Janssen, O. (2000). Job demands, perceptions of effort‐reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302.
Kristanti, D., & Eko Yudiatmaja, W. (2022). Antecedents of Work Outcomes of Local Government Employees: The Mediating Role of Public Service Motivation. Policy & Governance Review, 6(3), 247. https://doi.org/10.30589/pgr.v6i3.491.
Lesmana, D., Rosadi, B., Hermana, D., Liu, R., & Winarno, A. (2022). Analyzing the Effect of Bureaucratic Leadership on Public Service Motivation and Job Performance. Journal of Local Government Issues (LOGOS), 5(2), 114–127.
Mishra, S. S., & Hassen, M. H. (2023). Servant leadership and employee’s job performance: the role of public service motivation in Ethiopian public sector organizations. International Journal of Public Leadership, 19(1), 64–80. https://doi.org/10.1108/IJPL-05-2022-0025.
Nguyen, N. T. H., Nguyen, D., Vo, N., & Tuan, L. T. (2022). Fostering Public Sector Employees’ Innovative Behavior: The Roles of Servant Leadership, Public Service Motivation, and Learning Goal Orientation. Administration & Society, 55(1), 30–63. https://doi.org/10.1177/00953997221100623.
Nuraini, S. (2020). Penerapan etika administrasi publik sebagai upaya dalam mewujudkan good governance. Jurnal Ilmiah Magister Administrasi, 14(1).
Perry, J. L. (2000). Bringing society in: Toward a theory of public-service motivation. Journal of Public Administration Research and Theory, 10(2), 471–488.
Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public Administration Review, 70(5), 681–690.
Putri, N. V., & Fachmi, M. (2022). Determinan Kinerja ASN pada Organisasi Perangkat Daerah melalui Employee Engagement : Pendekatan Structural Equation Model. SEIKO: Journal of Management & …, 5(2), 213–222. https://doi.org/10.37531/sejaman.v5i2.3313.
Riduwan. (2018). Metode dan Teknik menyusun Tesis (11th ed.). Alfabeta.
Schwarz, G., Eva, N., & Newman, A. (2020). Can Public Leadership Increase Public Service Motivation and Job Performance? Public Administration Review, 80(4), 543–554. https://doi.org/10.1111/puar.13182.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580–607.
Sugiyono. (2016). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif Dan R&D. Alfabeta.
Vu, T.-V. (2022). Perceived socially responsible HRM, employee organizational identification, and job performance: the moderating effect of perceived organizational response to a global crisis. Heliyon, 8(11).
Vuong, B. N. (2022). The influence of servant leadership on job performance through innovative work behavior: does public service motivation matter? Asia Pacific Journal of Public Administration, 1–21. https://doi.org/10.1080/23276665.2022.2070517.
Wicaksono, K. W., & Lesmana, T. A. (2022). The Influence of Public Service Motivation (PSM) on Public Sector Innovation (PSI) at the Dinas Kependudukan dan Catatan Sipil (Disdukcapil) Kota Bandung. Administratio: Jurnal Ilmiah Administrasi Publik Dan Pembangunan, 13(2), 191–203. https://doi.org/10.23960/administratio.v13i2.334.
DOI: http://dx.doi.org/10.18415/ijmmu.v10i10.5235
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 International Journal of Multicultural and Multireligious Understanding
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
https://ijmmu.com
editor@ijmmu.com
facebook.com/ijmmu
Copyright © 2014-2018 IJMMU. All rights reserved.