Factors Affecting the Performance of State Civil Apparatus at the Department of Population and Civil Registration of Biak Numfor Regency

Abstract

Employee performance is inseparable from the principles that must be met in realizing service. This study aims to analyze the factors that affect the performance of the State Civil Apparatus in the Biak Numfor district civil registration and population service. The research method used is a qualitative approach. Data collection was carried out through observation and interviews. In addition, the researcher also conducted document analysis and documentation review. The data analysis technique used descriptive qualitative data analysis techniques. The results showed that the factors that affect the performance of the State Civil Apparatus in the population and civil registration services of Biak Numfor district as seen from individual factors, leadership factors, and teamwork factors affect employee performance which ultimately plays a role in improving organizational performance. In addition, the work system for employees at Disdukcapil of Biak Numfor Regency follows the work system established by the central government.