The Effect of Job Characteristics and Work Life Balance on Performance through Job Satisfaction as Interverning Variables (Studies on Female Partners on Gojek Services in Mataram City)
Abstract
This study examined the influence of job characteristics and work life balance on job satisfaction and performance of female partners in Gojek Service in Mataram City. Specifically the purpose of this study was to determine the significance of the influence of job characteristics, work life balance, and job satisfaction on the performance of female partners, to know the significance of job characteristics and work life balance on job satisfaction, and to know the mediating role of variable job satisfaction in female partners in Gojek Service in Mataram City. The study population was 46 female partners in Gojek Service in Mataram City. This study uses structural equation model analysis (SEM analysis) with smartPLS applications. The results showed that job characteristics and job satisfaction had a significant positive effect on the performance of female partners, while work life balance did not significantly affect performance. Job characteristics and work life balance have a significant positive effect on job satisfaction. For the influence of mediation on job satisfaction, there is a full mediating role in the influence of work life balance on female partners performance, while the influence of job characteristics on the performance of female partners is found to have a partial mediation effect.
Keywords
Full Text:
PDFReferences
Akbar, A. (2009). Pengaruh Karakteristik Pekerjaan, Karakteristik Organisasi, dan Karakteristik Individu Terhadap Kepuasan Kerja Karyawan Bank Swasta di Propinsi Sulawesi Selatan. ISSN 0852, 8144(6), 183–192. http://pasca.unhas.ac.id/jurnal/files/e3fe857ee1cc0eeb73bbbd4cfa2944bf.pdf
Athar, H.S. (2020). Analysis of Factors Influencing Consumer Decisions When Choosing Lien Services at Pegadaian Public Corporation in East Lombok. Dinasti International Journal of Education Management and Social Science, 1(4), 535-543. https://doi.org/10.31933/dijemss.v1i4.247
Athar, H.S. (2020). Dampak Gaya Kepemimpinan, Komitmen Organisasi, Dan Kepuasan Kerja Terhadap Kinerja Pegawai Pada Dinas Sosial Kabupaten Lombok Timur. Jurnal RisetManajemen dan Bisnis (JRMB). 5(2). http://jrmb.ejournal-feuniat.net/index.php/JRMB/article/view/402
Chandra, L., Mulyanto, J.C., Nugroho, A., & Petra, U. K. (2017). Pengaruh Karakteristik Pekerjaan dan Karakteristik Individu terhadap Kepuasan Kerja Karyawan pada PT Bank Mandiri (Persero) Tbk Kantor Cabang (Area Manado). Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(3), 312–325.
Cross, C., dan Linehan, M. (2006). Barries to Advancing Female Careers in The High-Tech Sector. Empirical Evidence from Ireland. Women in Management Review, 21(1), 28-39.
Fried, Y. & Ferris, G.R. (1987). The Validity of the Job Characteristics Model: A Review and Meta-Analysis. Personnel Psychology, 40, page 287-322
Frone, M.R., Russell, M., & Cooper, M.L. (1992). Antecedents and Outcomes of WorkFamily Conflict : Testing a Model of The Work-Family Interface, Journal of Applied Psychology, Vol.77, No.1, pp 65-78.
Isse, H., Abdirahman, H., Najeemdeen, I.S., Abidemi, T., & Ahmad, R.B. (2018). The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. Academic Journal of Economic Studies, 4(3), 12–17.https://doi.org/10.9790/487X-2005077681
Kamela, I. (2016). Karakteristik Individu, Karakteristik Pekerjaan dan Karakteristik Organisasi Pengaruhnya terhadap Kepuasan Kerja Pegawai. Jurnal Benefita, 1(1), 24–32. https://doi.org/10.22216/jbe.v1i1.902
Krishnan, R., & Loon, K.W. (2018). The Effects of Job Satisfaction and Work-Life Balance on Employee Task Performance. International Journal of Academic Research in Business and Social Sciences, 8(3), 652–662. https://doi.org/10.6007/ijarbss/v8-i3/3956
Mahayanti, I., & Sriathi, A. (2017). Pengaruh Karakteristik Individu, Karakteristik Pekerjaan, Dan Karakteristik Situasi Kerja Terhadap Kepuasan Kerja Karyawan. E-Jurnal Manajemen Universitas Udayana, 6(4), 250058.
Mahmood, N.A.F.D.N.R.M.N.A.H. (2019). the Relationship of Job Satisfaction, Flexible Work Arrangements and Employee Performance: a Case Study of Employees in Several Private Universities in. Asian Journal of Social Science Research, 2(2). https://ajssr.unitar.my/doc/vol2i2/2123.pdf
Mutmainah, H. (2012). Pengaruh Karakteristik Individu dan Karakteristik Pekerjaan terhadap Kinerja dengan Mediasi Komitmen Organisasional Pegawai Kantor Camat di Wilayah Kabupaten Sukoharjo. Graduasi, Vol. 28
Noor, K.M. (2011). Work-Life Balance and Intention to Leave among Academics in Malaysian Public Higher Education Institutions. International Journal of Business and Social Science, Vol. 2, No. 11.
Nurhasanah M.W.O., Kalimin, L.O., & Syaifuddin, D.T. (2019). The Effect of Work Life Balance on Job Satisfaction and Female Employee Performance in Commercial Bank in Kendari City. 21(5), 1–7. https://doi.org/10.9790/487X-2105020107
Nursafitri, I., Prihatini, D., & Krisnhabudi, N.G. (2015). Pengaruh Karakteristik Pekerjaan dan Stres Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja pada Karyawan Bagian Produksi Perusahaan Rokok Gagak Hitam Bondowoso. Jurusan Manajemen, Fakultas Ekonomi, Universitas Jember (UNEJ), 1–5.
Rene, R., & Wahyuni, S. (2018). Pengaruh Work-Life Balance terhadap Komitmen Organisasi, Kepuasan Kerja, dan Motivasi Kerja terhadap Kinerja Individu pada Karyawan Perusahaan Asuransi di Jakarta. Jurnal Manajemen dan Bisnis Sriwijaya, 16(1), 53–63. https://doi.org/10.29259/jmbs.v16i1.6247
Sari, A.P. (2012). Pengaruh Kompentensi, Iklim Kerja, Semangat Kerja dan Karakteristik Karyawan terhadap Kinerja Karyawan melalui Kepuasan Kerja sebagai Variabel Intervening (Studi pada PT Bank Bukopin TBK Cabang Sultan Agung). Jurnal Riset Akuntansi dan Bisnis Vol 12 No . 2 / September 2012
Utami, E.R. (2011). Antibiotika, Resistensi, dan Rasionalitas Terapi. Fakultas Sains dan Tekhnologi UIN Maliki. Malang.
Wibowo. (2011). Manajemen Kinerja. Edisi Ketiga. Jakarta: Raja Grafindo Persada.
Yuen, K.F., Loh, H.S., Zhou, Q., & Wong, Y.D. (2018). Determinants of job satisfaction and performance of seafarers. Transportation Research Part A: Policy and Practice, 110 (November 2017), 1–12. https://doi.org/10.1016/j.tra.2018.02.006
DOI: http://dx.doi.org/10.18415/ijmmu.v7i11.2161
Refbacks
- There are currently no refbacks.
Copyright (c) 2020 International Journal of Multicultural and Multireligious Understanding
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
https://ijmmu.com
editor@ijmmu.com
facebook.com/ijmmu
Copyright © 2014-2018 IJMMU. All rights reserved.