The Analysis of Bank's Responsibility for Customer Losses in Cases of Personal Data Misuse
Abstract
This study aims to analyze the responsibility of banks in managing customer personal data and how banks can protect such data from misuse threats. As financial institutions, banks have a significant responsibility to safeguard the confidentiality and security of customer data. This responsibility includes the use of encryption systems, strict internal policies, and transparency in data management. The misuse of personal data, both by external and internal parties, can result in losses for customers, who are entitled to compensation. Existing regulations provide legal protection for customers, and banks are required to follow established procedures in handling personal data misuse cases. This study also provides recommendations to strengthen security systems, transparency, and claims procedures within banking.
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DOI: http://dx.doi.org/10.18415/ijmmu.v12i6.6888
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