Organizational Citizenship Behavior in Educators (Teachers in Schools)
Abstract
This study aims to explore organizational citizenship behavior among teachers across various countries through a systematic review based on the PRISMA model by analyzing data of 14.834 teachers from several countries, including Indonesia, Pakistan, and Saudi Arabia. The study highlights factors influencing organizational citizenship behavior, such as leadership styles, job satisfaction, organizational commitment, and organizational justice. The findings indicate that transformational leadership, job satisfaction, organizational commitment, and organizational justice are significantly and positively related to teachers' organizational citizenship behavior. Personal and intra-partner factors also play an important role in explaining variations in organizational citizenship behavior, with intra-organizational factors playing a dominant role. This research provides valuable insights into the significance of OCBin the context of teachers in school environments.
Keywords
Full Text:
PDFReferences
Abu Nasra, M. (2020). Organizational citizenship behavior in the Arab education system in Israel: personal factors vs. intra-organizational factors. International Journal of Leadership in Education, 23(6), 712–733. https://doi.org/10.1080/13603124.2019.1566575.
Abu Nasra, M. (2020). Organizational citizenship behavior in the Arab education system in Israel: personal factors vs. intra-organizational factors. International Journal of Leadership in Education, 23(6), 712–733. https://doi.org/10.1080/13603124.2019.1566575.
Aftab, N., Ali Shah, S. A., & Khan, Z. (2020). The moderating effect of gender on the relationship between organizational commitment and organizational citizenship behavior in Pakistani university teachers. Cogent Psychology, 7(1). https://doi.org/10.1080/23311908.2020.1860480.
Ahmed, E. I. (2024). Teacher empowerment and organisational citizenship behaviour in public schools in Saudi Arabia. Management in Education, 38(1), 22–29. https://doi.org/10.1177/08920206211030929
Alanoğlu, M., & Karabatak, S. (2020). The mediating effects of job satisfaction and organisational justice on the relationship between principals’ management style and teachers’ organisational citizenship behaviour: Turkey sample. KEDI Journal of Educational Policy, 17(2), 145–169. https://doi.org/10.22804/kjep.2020.17.2.001.
Alkhadher, O., Beehr, T., & Meng, L. (2020). Individualism-collectivism and nation as moderators of the job satisfaction-organisational citizenship behaviour relationship in the United States, China, and Kuwait. Asian Journal of Social Psychology, 23(4), 469–482. https://doi.org/10.1111/ajsp.12414.
Al-Mahdy, Y. F. H., Emam, M., & Hassan, T. (2022). Workplace spirituality and organizational citizenship behavior among teachers in bahrain: commitment as a mediator. Journal of Beliefs and Values, 43(3), 301–319. https://doi.org/10.1080/13617672.2021.1957601.
Alwi, M., Wiyono, B. B., Bafadal, I., & Imron, A. (2021). The Relationship between Personality, Attitude, and Organizational Citizenship Behavior of Senior High School Teachers in Indonesia. International Journal of Instruction, 14(2), 345–368. https://doi.org/10.29333/iji.2021.14220a.
Budak, Y., Dagli, G., Altinay, F., & Altinay, Z. (2020). School principals’ performance and its relationship with teachers’ organizational citizenship behavior. Revista de Cercetare Si Interventie Sociala, 69, 293–312. https://doi.org/10.33788/rcis.69.19.
Cek, K., & Eyupoglu, S. (2020). Does a job satisfaction and organisational citizenship behaviour relationship exist among teachers? South African Journal of Education, 40, 1–12. https://doi.org/10.15700/saje.v40ns2a1711.
Celik, O. T., & Konan, N. (2021). The Relationship between School Principals’ Empowering Leadership with Teachers’ Self-Efficiancy and Organizational Citizenship Behaivors. Egitim ve Bilim, 46(206), 241–261. https://doi.org/10.15390/EB.2020.8841.
Choong, Y. O., & Ng, L. P. (2023). The effects of trust on efficacy among teachers: The role of organizational citizenship behaviour as a mediator. Current Psychology, 42(22), 19087–19100. https://doi.org/10.1007/s12144-022-03067-1.
Choong, Y. O., Ng, L. P., Ai Na, S., & Tan, C. E. (2020). The role of teachers’ self-efficacy between trust and organisational citizenship behaviour among secondary school teachers. Personnel Review, 49(3), 864–886. https://doi.org/10.1108/PR-10-2018-0434.
Choong, Y. O., Ng, L. P., Seow, A. N., & Lau, T. C. (2024). Organizational justice and organizational citizenship behavior: Does teacher collective efficacy matter? Current Psychology, 43(14), 12839–12853. https://doi.org/10.1007/s12144-023-05348-9.
Ciftgul, R., & Cetinkanat, A. C. (2021). The impact of school principals on teachers’ organizational culture perceptions and organizational citizenship behaviors. Revista de Cercetare Si Interventie Sociala, 72, 93–108. https://doi.org/10.33788/rcis.72.6.
Cohen, A., & Abedallah, M. (2020). Examining correlates of organizational citizenship behavior and counterproductive work behavior in a collectivist culture: the case of Arab teachers in Israel. Organization Management Journal, 18(3–4), 98–120. https://doi.org/10.1108/OMJ-01-2020-0863.
Erdogan, U., Dipaola, M. F., & Donmez, B. (2022). School-level variables that enhance student achievement: examining the role of collective teacher efficacy and organizational citizenship behavior. International Journal of Educational Management, 36(7), 1343–1361. https://doi.org/10.1108/IJEM-02-2021-0069.
Hanson, J. L., Niqab, M., & Arif, T. (2022). Organizational Citizenship Behaviour (OCB) In Educational Settings: A Narrative Review. JISR Management and Social Sciences & Economics, 20(1), 21–42. https://doi.org/10.31384/jisrmsse/2022.20.1.2.
Harry Gnanarajan, A., & Kengatharan, N. (2022). Examining the predictors of teachers’ organisational citizenship behaviour from an individual perspective: the role of human values–benevolence, achievement, self-direction and conformity. Journal of Beliefs and Values, 43(3), 331–350. https://doi.org/10.1080/13617672.2021.1969208.
Hermanto, Y. B., & Srimulyani, V. A. (2022). The Effects of Organizational Justice on Employee Performance Using Dimension of Organizational Citizenship Behavior as Mediation. Sustainability (Switzerland), 14(20). https://doi.org/10.3390/su142013322.
Hermawan, A., Sunaryo, W., & Hardhienata, S. (2023). Optimal Solution for OCB Improvement Through Strengthening of Servant Leadership, Creativity, and Empowerment. APTISI Transactions on Technopreneurship, 5(1SP), 11–25. https://doi.org/10.34306/att.v5i1Sp.307.
Hoesny, M. U., Darmayanti, R., & Malang, P. N. (2021). Permasalahan dan Solusi Untuk Meningkatkan Kompetensi dan Kualitas Guru: Sebuah Kajian Pustaka Problems and Solution in Improving Teachers Competence and Quality: A Literature Study. Jurnal Pendidikan Dan Kebudayaan, 11(2), 123–132.
Hsieh, C. C., Li, H. C., Liang, J. K., & Chiu, Y. C. (2024). Empowering teachers through principals’ emotional intelligence: Unlocking the potential of organizational citizenship behavior in Taiwan’s elementary schools. Acta Psychologica, 243. https://doi.org/10.1016/j.actpsy.2024.104142.
Işik, A. (2021). Factors affecting the organisational citizenship behaviour of english language teachers. English Teaching(South Korea), 76(1), 125–151. https://doi.org/10.15858/engtea.76.1.202103.125.
Ismail, S., Omar, Z., Ismail, I. A., Alias, S. N., & Rami, A. A. M. (2021). Item Generation Stage: Teachers’ Organizational Citizenship Behavior. Pertanika Journal of Social Sciences and Humanities, 29(4), 2503–2523. https://doi.org/10.47836/pjssh.29.4.23.
Kebbi, M., & Al-Hroub, A. (2018). Stress and Coping Strategies used by Special Education and General Classroom Teachers. INTERNATIONAL JOURNAL OF SPECIAL EDUCATION, 33(1).
Mahipalan, M. (2023). The interplay between spirituality, compassion and citizenship behaviours in the lives of educators: a study. International Journal of Ethics and Systems, 39(4), 804–819. https://doi.org/10.1108/IJOES-12-2021-0233.
Muntean, A. F., Curșeu, P. L., & Tucaliuc, M. (2022). A Social Support and Resource Drain Exploration of the Bright and Dark Sides of Teachers’ Organizational Citizenship Behaviors. Education Sciences, 12(12). https://doi.org/10.3390/educsci12120895.
Nassir, M., & Benoliel, P. (2022). Principal–teacher gender (dis)similarity as a moderator in the relationship between paternalistic leadership and organisational citizenship behaviour in the Arab minority in Israel. Educational Management Administration and Leadership. https://doi.org/10.1177/17411432221127655.
Nugroho, B. S., Suheri, Hakim, L., Irawan, B., Sholehuddin, M. S., Ibrahim, T., Ridlwan, M., Hidayati, L., Aji, G., Mufid, A., Ihsan, N., Purwanto, A., & Fahlevi, M. (2020). Effect of Knowledge Sharing dan Leader member Exchange (LMX) and Organizational Citizenship Behavior (OCB) to Indonesian Lectures’ Performance. Systematic Reviews in Pharmacy, 11(9). https://doi.org/10.31838/srp.2020.9.141.
Nugroho, B. S., Widdah, M. El, Hakim, L., Nashirudin, M., Nurlaeli, A., Purnomo, J. H., Aziz, M., Hermawan Adinugraha, H., Sartika, M., Fikri, M. K., Mufid, A., Purwanto, A., & Fahlevi, M. (2020). Effect of Organizational Citizenship Behavior, Work Satisfaction and Organizational Commitment toward Indonesian School Performance. In Systematic Reviews in Pharmacy (Vol. 11, Issue 9).
Nur Tanjung, B., Rahman, Y., Tata Suryana, A., Tune Sumar, W., Mufid, A., & Purwanto, A. (2020). The Influence of Transformational Leadership, Job Satisfaction and Organizational Citizenship Behavior on the Performance of Islamic School Teachers. In Systematic Reviews in Pharmacy (Vol. 11, Issue 7). https://ssrn.com/abstract=3714043.
Organ Dennis W., Podsakoff Philip M., & Mackenzie Scott B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences.
Page, M. J., Moher, D., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., Mcdonald, S., … Mckenzie, J. E. (2021). PRISMA 2020 explanation and elaboration: Updated guidance and exemplars for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n160.
Palma, E. J. C., & West, G. R. (2023). Working in uncertainty: Organizational behavior of contingent college teachers in the Philippines. International Journal of Evaluation and Research in Education, 12(4), 1854–1861. https://doi.org/10.11591/ijere.v12i4.25290.
Phetsombat, P., & Na-Nan, K. (2023). A Causal Model of Ethical Leadership Affecting the Organizational Citizenship Behavior of Teachers in the Office of the Basic Education Commission. Sustainability (Switzerland), 15(8). https://doi.org/10.3390/su15086656.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107–142. https://doi.org/10.1016/1048-9843(90)90009-7.
Rave, R., Itzchakov, G., Weinstein, N., & Reis, H. T. (2023). How to get through hard times: Principals’ listening buffers teachers’ stress on turnover intention and promotes organizational citizenship behavior. Current Psychology, 42(28), 24233–24248. https://doi.org/10.1007/s12144-022-03529-6.
Shie, E. H., & Chang, S. H. (2022). Perceived Principal’s Authentic Leadership Impact on the Organizational Citizenship Behavior and Well-Being of Teachers. SAGE Open, 12(2). https://doi.org/10.1177/21582440221095003.
Somech, A., & Ohayon, B. El. (2020). The trickle-down effect of OCB in schools: the link between leader OCB and team OCB. Journal of Educational Administration, 58(6), 629–643. https://doi.org/10.1108/JEA-03-2019-0056.
Sultoni, & Gunawan, I. (2023). Transformational Leadership and Organizational Citizenship Behavior of Virtual Teaching During the COVID-19 Pandemic in Indonesia: The Mediating Role of Job Satisfaction. Educational Process: International Journal, 12(3), 56–78. https://doi.org/10.22521/edupij.2023.123.3.
Van Der Hoven, A. G., Mahembe, B., & Hamman-Fisher, D. (2021). SA Journal of Human Resource Management. https://doi.org/10.4102/sajhrm.
Widodo, W., & Gustari, I. (2020). Teacher’s innovative behavior in Indonesian school: The role of knowledge management, creativity and OCB. Universal Journal of Educational Research, 8(10), 4784–4791. https://doi.org/10.13189/ujer.2020.081050.
Widodo, W., Gustari, I., & Permana, R. (2023). A Mediation Model of the Effect of Visionary Leadership on Teachers’ Organizational Citizenship Behavior. International Journal of Learning, Teaching and Educational Research, 22(4), 104–123. https://doi.org/10.26803/IJLTER.22.4.7.
DOI: http://dx.doi.org/10.18415/ijmmu.v12i8.6868
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 International Journal of Multicultural and Multireligious Understanding
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
https://ijmmu.com
editor@ijmmu.com
facebook.com/ijmmu
Copyright © 2014-2018 IJMMU. All rights reserved.