The Effect of Teamwork and Workload on Performance with Job Satisfaction as a Mediating Variable in Employees PT. PLN (Persero) UPK Lombok
Abstract
This study aims to examine the effect of teamwork and workload on employee performance with job satisfaction as a mediating variable at PT PLN (Persero). The population used in this study were all employees who worked at PT PLN (Persero) UPK Lombok as many as 103 employees. The research data were obtained through questionnaire instrument with a Likert scale, then processed and analyzed with path analysis. Next, the Partial Least Square-Structural Equation Model (PLS-SEM) with smart PLS 3.0 software was used to analyze the research data. The research findings show that teamwork positively and significantly influences both employee performance and job satisfaction. Conversely, workload shows a negative and insignificant effect on employee performance, suggesting that it does not directly impact performance. Although workload has a positive and insignificant effect on job satisfaction, job satisfaction itself positively and significantly affects employee performance. Interestingly, job satisfaction does not act as a mediator between teamwork or workload and employee performance, implying that these factors independently influence employee performance.
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DOI: http://dx.doi.org/10.18415/ijmmu.v11i9.5997
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