Job Fatigue and Work Family Conflict on Turnover Intention with Job Satisfaction as Intervening Variable

Muslyati Muslyati, Thatok Asmony, Siti Nurmayanti

Abstract


The objectives of this study include: To determine the significance of the effect of job burnout on turnover intention, work-family conflict on turnover intention, job burnout on job satisfaction, work-family conflict on job satisfaction, job satisfaction on turnover intention, job satisfaction mediates job burnout on turnover intention and job satisfaction mediates work-family conflict on turnover intention. In this study there were 150 respondents consisting of 6 contract / part-time doctors hereinafter referred to as Medical Personnel and 129 Nurses and 15 midwives hereinafter referred to as Paramedics at the NTB Provincial Hospital. Data collection techniques using direct interview system and questionnaire distribution in the form of questionnaires. The research method uses the Partial Last Square (PLS) method. The results showed that job fatigue has a positive and significant effect on turnover intention, work-family conflict has a positive but insignificant effect on turnover intention, job fatigue has a negative and significant effect on job satisfaction, work-family conflict has a negative and insignificant effect on job satisfaction, job satisfaction has a negative and significant effect on turnover intention, job satisfaction mediates the effect of job fatigue on turnover intention and job satisfaction does not mediate the effect of work-family conflict on turnover intention.


Keywords


Job Fatigue; Work Social Support; Work-Family Conflict; Job Satisfaction; Turnover Intention

Full Text:

PDF

References


Afrilia, L. D., & Utami, H. N. (2018). The Effect of Work-Family Conflict on Job Satisfaction and Performance. Journal of Business Administration, LV (2), 48-56.

Alexandrov, Aliosha, Babakus, Emin, & Yavas, U. (2007). The Effects of Perceived ManagementConcern for Frontline Employees and Customers on Turnover Intentions : Moderating Role of Employment Status. Journal of Service Research, 9(4), 356-371.

Altahtooh, U., & Ahmed. (2018). The Effect of Job Satisfaction and Workload on IT Project Employee Turnover Intention in the Madinah Government of Saudi Arabia. Journal of Business and Social Science, IX (8), 107-115.

American, H. A. (2014). Turnover of world health workers. USA: AHA Statistical Update.

Angelo, Kinicki, & Fugate, M. (2016). Organizational Behaviour: A Practical, Problem-Solving Approach. New York: McGraw-Hill Education.

Ardiyanti, I. (2019). The Effect of Job Fatigue and Job Satisfaction on Turnover Intention. Journal of Business and Management Inspiration, 3 (1), 11-20.

Astari, N. M., & Sudibya, I. A. (2018). The effect of work-family conflict on job stress and job satisfaction. Journal of Economics and Business, VII (7), 1895-1926.

Azis, M. A. (2021). The effect of work environment and burnout on turnover intentions with work satisfaction as an intervening variables (study at PT Selamat Lestari Mandiri, Sukabumi city). Journal of Economist Appreciation, IX (2), 229-237.

Churiyah, & Madziatul. (2011). The Effect of Role Conflict, Emotional Fatigue on Job Satisfaction and Organizational Commitment. Journal of Business Economics, 16(2), 145-154.

Dhakirah, S., Hidayatinnisa, N., & Setiawati, R. A. (2021). The Effect of Work-Family Conflict on Turnover Intention Mediated by Work Fatigue. Journal of Entrepreneurship Research, 4(1), 1-9.

Elian, S., Paramitha, C. D., Gunawan, H., & Maharani, A. (2020). The impact of career development, work-family conflict, and job satisfaction on millennials’ turnover intention in Banking Industry. Journal of Business and Management, I (4), 223-247.

Elizabeth, B. H. (2012). Developmental psychology: an approach across the life span (5 ed.). Jakarta: Erlangga.

Esra, A., Umit, A., Serhat, E., & Kuntigin, A. (2013). Does person-organization fit moderate the effects of affective commitment and job satisfaction on turnover intentions? Journal Social and Behavioral Sciences, IX (9), 274-281.

Firdaus, & lusiana, H. (2020). The effect of organizational commitment and job satisfaction on turnover intention. Scientific Journal of Management, IV (1), 1-13.

Ghayas, M. M., & Siddiqui, S. J. (2012). Impact of Job Satisfaction on Turnover Intentions in the Pharmaceutical Industry of Karachi. South Asian Journal of Management Sciences, 6(2), 47-54.

Gillies, D. A. (1994). Nursing management: System approach (3th ed.). Philadelpia: W. B. Saunders Co.

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict between Work and Family Roles. Academy of Management Review, 10(1), 76–88.

Grzywacz, J. G., & Bass, B. L. (2003). Work, family, and mental health: Testing different . Journal of Marriage and Family, 65(1), 248-261.

Harun, I., Mahmood, R., & Hishamuddin, M. S. (2020). Role stressors and turnover intention among doctors in Malaysian public hospitals: work–family conflict and work engagement as mediators . Journal is available on Emerald Insight, X (1), 108-124.

Indah, S. K., Asmony, T., & Nurmayanti, S. (2018). Work-family Conflict on Turnover Intention regarding Work Stress as Intervening Variable. International Journal of Social Sciences and Humanities, II (2), 141-154.

Kosevic, Aleksandra, & Jennifer, L. (2015). For Love: The Mediating Role Of Self Efficacy On Workaholism, Job Satisfaction And Burnout. International Journal of Arts and Science, 8(2), 493-505.

Kresna, S., & Suwandana, I. M. (2020). Effect of organizational commitment, job stress and work-family conflict to turnover intention. InternationalResearch Journal of Management, IT & Social Sciences, 7(2), 30-37.

Kumar, A., Channa, K. H., & Bhutto, N. A. (2017). Supervisory support as moderator between work-family conflict and turnover intentions. Joernal Management Business, IV (2), 1-11.

Lambert, Eric, & Hogan, N. ( 2008). The Importance of Job Satisfaction and Organizational Commitment in Shaping Turnover Intent A Test of a Causal Model. Criminal Justice Review, 34(1), 96-118.

Lestari, D., & Prahiawan, W. (2018). The Effect of Work-Family Conflict, Organizational Commitment on Turnover Intention with Job Satisfaction as an Intervening Variable. Journal of Management Research and Business, 2(2), .165-183.

Liu, J., Zhu, B., Wu, J., & Mao, Y. (2019). Job satisfaction, work stress, and turnover intentions among rural health workers: a cross-sectional study in 11 western provinces of China. Journal of the School of Public Policy and Administration, XX (9), 1-11.

Mahesar, H. A., Chaudhry, N. I., & Rasool, Z. (2020). Impact of work family conflict and job stress on university teachers job satisfaction and turnover intentions: mediating role of job burnout. Journal of Social Research Development, I (1), 1-17.

Maslach, C., & Leiter, M. P. ((2016). The Truth about Burnout: How Organizations Cause. San Francisco: Jossey-Bass.

Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of , 52, 397-422.

Mathis, L. R., & Jackson, H. J. (2001). Human Resource Management (2 ed.). Jakarta: Salemba Empat.

Mobley, W. H., Griffeth, R. W., Hand, H. H., & Meglino, B. M. (1979). Review and conceptual analysis of the employee turnover process. Psychological Bulletin, 86(3), 493–522.

Mujiatun, S., Jufrizen, & Ritonga, P. (2019). Model of Emotional Fatigue: Antecedents and Impacts on Lecturers' Job Satisfaction and Organizational Commitment. Scientific Journal of Management, 9(3), 447-465.

Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996)). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81(4), 400-410.

Pratopo, R. A., Suprayitno, & Lamidi. (2020). The influence of work-family conflict, procedural justice and workload on employee job satisfaction. Journal of Economics and Entrepreneurship, XX (1), 31-39.

Purnomo, A., Waruwu, F., & Aziti, T. (2021). Analysis of work -family conflict associated with job satisfaction of female nurses of Hospital X. Journal Management, Business, and Accounting, XX (1), 32-39.

Raza, B., Ali, M., Naseem, K., Moeed, A., Ahmed, J., & Hamid, M. (2018). Impact of trait mindfulness on job satisfaction and turnover intentions: mediating role of work–family balance and moderating role of work–family conflict. Journal Cogent Business & Management, V(1), 1-20.

Rizal, S., & Badaruddin. (2017). The Effect of Job Fatigue and Organizational Climate on Employee Desire to Transfer at PT OTO Finance, Banda Aceh Branch. Journal of Management Economics and Accounting, 3(1), 32 - 43.

Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role Conflict and Ambiguity in Complex Organizations. Administrative Science Quarterly, 15(2), 150–163.

Sang, S. H., Jeong, W. H., & Eun, H. C. (2015). Jurnal Internasional Korea Selatan Universitas, XXXI (3), 1-20.

Saniscara, I. K., & Suwandana, I. M. (2020). Effect of Organizational Commitment, Job Stress and Work-Family Conflict to Turnover Intention. Journal of Management, IT & Social Sciences, VII (2), 30-37.

Santika, P. B., & Sudibia, G. A. (2017). The effect of emotional exhaustion on job satisfaction and organizational commitment. Journal of Management, VI (2), 634-662.

Sari, D. P., & Purwanto, E. (2018). The effect of self-efficacy and effort on turnover intention with mediation of performance, job satisfaction and job burnout syndrome. Journal of Management, XV(2), 195-221.

Setiyanto, A. I., & Hidayati, S. N. (2017). The effect of job satisfaction and organizational commitment on turnover intention. Journal of Accounting, Economics and Business Management, V(1), 105-110.

Silvyana, P. M., & Wibawa, M. A. (2019). The Mediating Role of Job Satisfaction on the Effect of Workfamily Conflict on Turnover Intention Kutabex Beach Front. Journal of Management, 8(10), 2302-8912.

Soeharto. (2010). Work-Family Conflict and Job Satisfaction: A Metaanalysis. Journal of Psychology, 36(2), 189-194.

Sutrisno, E. (2009). Human Resource Management (1 ed.). Jakarta: Kencana Prenada Media Group.

Tobing, P. M. (2010). The Influence of Nurses' Characteristics and Work Environment on Nurses' Intention Turnover in Private Hospitals in Medan City in 2009. Medan: University of North Sumatra Medan.

Tziner, A., Rabenu, E., Radomski, R., & Belkin, A. (2015). Job stress and turnover intention among hospital physicians: The mediating role of burnout and job satisfaction. Journal of Work and Organizational Psychology, XXXI (1), 207-213.

Udriyah, Riyadi, & Utaminingtyas, R. R. (2018). The influence of workload, work-family conflict and job insecurity on job satisfaction and its impact on turnover intention at PT Binabusana Internusa Semarang. Journal of Admissions & Business, XVII (3), 163-183.

Wiliyanto, I. T., Sudiarditha, I. K., & Corry , Y. (2020). Influence of work environment toward turnover intention with motivation and job satisfaction as intervening variables in PT. TSA. Journal IJoASER, III (1), 11-21.

Wulandari, I. D., & Adnyani, I. A. (2016). The effect of work-family conflict on turnover intention through mediation of job satisfaction at Grand Inna Kuta hotel. Journal of Management, V (10), 813-839.

Yujeong, K., Eunmi, L., & Haeyoung, L. (2019). Association Between Workplace Bullying and Burnout, Professional Quality of Life, And Turnover Intention Among Clinical Nurses. Public Library of Science, 14(12), 1-13.

Yuliana. (2017). The Effect of Work Family Conflict and Job Satisfaction on Employee Turnover Intention at Borneo Emerald Hotel Ketapang, Kalbar. Journal of Management, V(2), 873-891.

Yuliastini, N. D., & Putra, M. S. (2015). The effect of emotional exhaustion on job satisfaction of smk teachers in Denpasar. Journal of Management, V (4), 943-959.




DOI: http://dx.doi.org/10.18415/ijmmu.v11i4.5719

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 International Journal of Multicultural and Multireligious Understanding

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

International Journal of Multicultural and Multireligious Understanding (IJMMU) ISSN 2364-5369
https://ijmmu.com
editor@ijmmu.com
dx.doi.org/10.18415/ijmmu
facebook.com/ijmmu
Copyright © 2014-2018 IJMMU. All rights reserved.