Public Health Services in Increasing Community Satisfaction

Abstract

One form of public service carried out by the government is the fulfillment of public health needs. The current government-owned health system has proven unable to meet all the needs of excellent public health services. To support the achievement of health development, the government has provided several health facilities along with health workers. While health facilities that are widely used by the community are Puskesmas. Some nurses state that the lack of job satisfaction is due to the high workload and relatively low number of personnel, plus the large number of patients.Conduct periodic evaluations by the Puskesmas or Health Office regarding employee reliability, as well as improve employee responsibility and discipline during working hours and conduct training or training by the Health Office so that they can be more professional in providing services to the community. So that the reliability of employees in providing services becomes consistent and even better.