Unmasking Hierarchies: Analyzing Power Dynamics in Supervisory Discourse with Staff

Abstract

This study aims to understand, reveal, and challenge social inequalities through the analysis of language and power dynamics in the workplace. Using qualitative approach, this study focuses on the interactions between supervisors and staffs. The data were collected by voice recording the interaction process, and were then transcribed into text. The data analysis process involved three main steps: data reduction, data display, and conclusion drawing. The transcribed text was analyzed using Dell Hymes' Speaking Theory, which helped categorize the various components of the interaction. This study reveals a formal and professional setting characterized by respectful language and hierarchical relationships. The conversation revolves around professional tasks and responsibilities such as attending meetings, delivering letters, and organizing participants for a futsal event. This study also highlights the structured hierarchy in the communication and the respect given to those in authority. The conversation's content is classified as a combination of task-oriented and problem-solving discourse. It underscores the importance of recognizing and comprehending power dynamics to encourage more equitable and effective communication and collaboration in the workplace.