Organizational Trust in the Contemporary Context: An Analytical Review

Abstract

Organizational trust has become the key to fostering synergy in the relationship between employees and the company. Organizational trust can determine the level of employees' contribution to building the organization. Thus, it is essential to examine the changes that influence Organizational Trust. The purpose of this study is for organizations to understand how to enhance employee trust. This, in turn, enables employees to increase their participation, and organizations can receive maximum contributions from their employees. This study employs a literature review research method. In this method, the authors examine scholarly literature such as articles and books. This study found that Organizational Trust is influenced by changes in the era, global situations, and conditions. Organizational Trust is affected by competence, reliability, integrity, managerial practices, the Big Five, and impersonal trust. This research focuses on how Organizational Trust is influenced by indicators that have been examined in previous studies. This research holds high originality as it is conducted in accordance with the current needs of organizations.