Performance Evaluation of Hospital Management Information System (SIMRS) Hl Manambai Abdulkadir on User Satisfaction Using Pieces Analysis (Performance, Information, Economic, Control, Efficiency, Service)
Abstract
The purpose of this study is to evaluate the use of SIMRS at HL Manambai Abdulkadir Hospital based on user satisfaction perceptions using the PIECES method with a Likert scale approach and provide innovations so that SIMRS at HL Manambai Hospital can be better. Based on the results of the study, the level of satisfaction in the aspects of Performance was 3.61, which means that respondents were satisfied with the use of SIMRS, on the information aspect of 3.62, which meant that respondents were satisfied with the use of SIMRS , and the level of satisfaction of respondents in the economic aspect was 3.64%, which means respondents are satisfied with the use of SIMRS, the level of satisfaction of respondents in the control aspect is 3.7% which means that the respondents are satisfied with the use of SIMRS, the level of satisfaction of respondents in the efficiency aspect is 3.8% which means that the respondents are satisfied with the use of SIMRS, and the level of satisfaction of respondents on the aspects of service of 3.9% which means that respondents are satisfied with the use of SIMRS. While the innovations that need to be carried out by the hospital in order to improve SIMRS Performance and increase SIMRS user satisfaction are increasing the number of outputs produced by SIMRS, increasing the usefulness of SIMRS in helping the work process so that there are no more physical files that must be filled out manually on paper. before being input into the system, providing regular training from experts formally and being able to clarify the appearance of the menu that looks small on the screen.
Keywords
Full Text:
PDFReferences
Ali, H. (2021). Management information System. Jakarta.
Bayu, A., & Izzati, S. (2013). Evaluation of the Success Factors in the Implementation of Hospital Management Information Systems at PKU Muhammadiyah Sruweng by Using the Method. National Seminar on Medical Informatics, (November), 78–86.
Divayana, DGH, & Sugiharni, GAD (2016). Evaluation of the Computer Certification Program at the Indonesian University of Technology Using the Cse-Ucla Model. JPI (Jurnal Pendidikan Indonesia), 5(2), 158. https://doi.org/10.23887/jpi-undiksha.v5i2.8586
Gisnawan, A. (2017). Relationship of System Quality, Information Quality and Service Quality to Operator Satisfaction in the Database Management System at Budi Agung Hospital, Palu. Hasanuddin University.
Habiburrahman. (2015). Evaluation Models in Library Information Systems. Proceedings, 01(1), 92–101.
Kinanti, N., Putri1, A., & Dwi, A. (2021). Application of the PIECES Framework as an Evaluation of Student Satisfaction Levels with the Use of the Integrated Academic Information System (SIAKADU) at the State University of Surabaya. Journal of Emerging Information Systems and Business Intelligence, 02(02), 2021. Retrieved from https://siakadu.unesa.ac.id
Kurniawan, A. Strategic Plan (Renstra) for 2019-2023. , (2019). Sumbawa Besar.
Meirianti, W., Palu, B., & Samsualam. (2018). Quality of Information on Management Information Systems in Health Insurance Services. Journal of Health, 1(3), 286–296.
Munzir, MR, & Khaira, N. (2020). Evaluation of the Successful Implementation of Real Work Lecture Management Information Systems Using the Hot Fit Method. Scientific Journal of Information Systems Engineering and Management, 6(1), 100. https://doi.org/10.24014/rmsi.v6i1.8749
Pujihastuti, A., Hastuti, NM, & Yuliani, N. (2021). Application of Hospital Management Information System in Supporting Management Decision Making. Indonesian Health Information Management, 9(2), 191–200.
Riana, A. (2006). Evaluation of Management Information System Performance in terms of User Perception Aspects in Supporting Management Processes at PKU Muhammadiyah Hospital Yogyakarta. Diponegoro University.
Ridwan, M., Widiastiwi, Y., Zaidiah, A., Purbaya, RH, & Nurlaili, I. (2021). Management Information Systems (Vol. 1). Bandung: Widina Bhakti Persada Bandung.
Saliha, DA (2018). Evaluation of Hospital Management Information System Using Human Organization and Technology Fit Model (Case Study: Grand Family Mother and Child Hospital). Syarif Hidayatullah State Islamic University.
Setiawan, AT, & Permadani, RP (2016). Welasasih Hospital Management Information System. Journal of TAM ( Technology Acceptance Model ), 7(December), 52–60.
Setyawan D. (2016). Analysis of the Implementation of the Utilization of Hospital Management Information Systems (SIMRS) at Kardinah Hospital Tegal. Indonesian Journal on Computer and Information Technology, 1(2), 54–61. Retrieved from http://ejournal.bsi.ac.id/ejurnal/index.php/ijcit/article/view/1503
Sudarsono, A., & Suharsono, Y. (2016). The Relationship between Perception of Health and Mindfulness of Depositing Garbage for Members of the Garbage Insurance Clinic in Indonesia Medika. Scientific Journal of Applied Psychology, 04(1), 31–52.
Tullah, R., & Hanafri, MI (2014). Evaluation of Information System Implementation at the Jakarta LP3I Polytechnic with the Pieces Method. Global Sisfotek Journal, 4(1), 22–28.
Yulia, & Fauzi, R. (2018). Diktat Management Information System. Batam.
Dunn, William N. 2003. Public Policy Analysis. Yogyakarta: PT. Prasetia Widia Pratama
Hariyanto, DD (2013). The Relationship between Perceptions of the Conformity of Parents' Expectations with Self in Advanced Study Options with Stress Levels in Class XII Students in Jember Regency. Thesis, Jember University Nursing Science Study Program.
Jogianto HM. (2005). Information Technology Systems. Andi, Yogyakarta.
Nurhasanah. (2015). The Role of Tree Chart Media in Improving Learning Outcomes of Class IV Students in Aqidah Akhlak Subjects at Madrasa Ipthidaiyah Az-zahir. Faculty of Tabiyah and Teacher Training. Raden Fatah State Islamic University (UIN) : Palembang.
Primary, I Putu Agus Eka.(2013). Information Systems and Its Implementation. Informatics Agency, B
Risnawati. (2017). The effect of service quality on customer satisfaction at PT Pln Rayon Selatan Makassar. Hasanuddin University, Makassar.
Jacob. (2012). Introduction to Information Systems, Yogyakarta: Graha Ilmu. grandmother.
Hero. 2011. Evaluation: Theories, Models, Standards, Applications and Professions. Jakarta: Rajagrafindo Persada.
DOI: http://dx.doi.org/10.18415/ijmmu.v9i3.3473
Refbacks
- There are currently no refbacks.
Copyright (c) 2022 International Journal of Multicultural and Multireligious Understanding
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
https://ijmmu.com
editor@ijmmu.com
facebook.com/ijmmu
Copyright © 2014-2018 IJMMU. All rights reserved.