Increase in BPJS Kesehatan Contribution in the Independent Sector
Abstract
The establishment of BPJS Kesehatan, which stands for 'Badan Penyelenggara Jaminan Sosial Kesehatan' or Social Health Insurance Administration Body is an agency established to carry out government programs, namely health insurance to protect the entire community. With the increasing deficit in BPJS Kesehatan, the government decided to increase BPJS Kesehatan contributions. This problem certainly has a direct impact on the community as BPJS Kesehatan users. This research is qualitative research using the SOR model theory (Stimulus, Organism, Response) The results of this study indicate that communication has an important role in the success of an agency so that the mismatch of information between the health insurance providers and health service providers can be minimized. The majority of the community also stated that they did not agree with the increase in contributions due to economic factors that were currently difficult amid the COVID-19 pandemic.
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DOI: http://dx.doi.org/10.18415/ijmmu.v9i1.3426
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