Application of ISO 31000-Based Risk Assessment to Improve Balanced Scorecard Performance at Shofa Pharmacy
Abstract
This study aims to integrate the Balanced Scorecard and Risk Management at Shofa Pharmacy and its one branch. The risk assessment is based on the ISO 31000 framework model and the Balanced Scorecard is based on a financial perspective, a customer perspective, an internal business perspective and a learning and growth perspective. The results of risk identification show that the risks faced by Shofa Pharmacy are financial risk, operational risk, technology risk, business ethics risk, health and safety risk, economic risk, legal risk, political risk, market risk, and project risk. Based on the results of the analysis, the highest risk is technology risk with the risk group in information technology protection, economic risk with the fall in demand risk group, political risk with the inflation risk group and project risk with an evaluation risk group, then risk management is carried out to reduce the risk level.
Keywords
Full Text:
PDFReferences
Beasley, M., Chen, A. Y., Nunez, K., & Wright, L. (2006). Working Hand in Hand: Balanced Scorecard and Enterprise Risk Management. Strategic Finance, 87(1), 49–55.
Burhaein, E., Ibrahim, B. K., & Pavlovic, R. (2020). The Relationship of Limb Muscle Power, Balance, and Coordination with Instep Shooting Ability : A Correlation Study in Under-18 Football Athletes. International Journal of Human Movement and Sports Sciences, 8(5), 265–270. https://doi.org/10.13189/saj.2020.080515
Burhaein, E., Phytanza, D. T. P., & Demirci, N. (2020). The development and validation of a revised Friendship Activity Scale and Adjective Checklist for use in the Indonesian Unified Sports program. International Sports Studies, 42(e), 18–28. https://doi.org/10.30819/iss.42-e.03
Burhaein, E., Tarigan, B., & Phytanza, D. T. P. (2020). The experience and understanding of the K-13 curriculum implementation of Indonesian teachers of Adapted Physical Education (APE). International Sports Studies, 42(e), 29–42. https://doi.org/10.30819/iss.42-e.04
Chapman, R. J. (2012). Simple Tools and Techniques for Enterprise Risk Management. In Simple Tools and Techniques for Enterprise Risk Management.
ISO 31000. (2009). International Standard Risk Management - Principles and guidelines ISO 31000. 13.
Kaplan, R. S. (2010). Conceptual Foundations of the Balanced Scorecard. Conceptual Foundations of the Balanced Scorecard, 3, 1253–1269. https://doi.org/10.1016/S1751-3243(07)03003-9
Kemenkes RI. (2019). Profil Kesehatan Indonesia Tahun 2019. Jakarta: Kemeterian Kesehatan RI.
Phytanza, D. T. P., & Burhaein, E. (2020). The Effects of Tenure, Teacher Certification, and Work Motivation on Special Needs Teacher Performance. Universal Journal of Educational Research, 8(9), 4348–4356. https://doi.org/10.13189/ujer.2020.080962
Porter, M E. (2007). Competitive Strategy. Retrieved from https://pusdatin.kemkes.go.id/resources/download/pusdatin/profil-kesehatan-indonesia/PROFIL_KESEHATAN_2018_1.pdf
Porter, Michael E, & Roach, S. S. (1996). What is strategy? The executive as coach the questions every entrepreneur must answer what holds the modern company. Profits for nonprofits: Find a corporate partner the future of interacting marketing. Harvard Business Review, 1–20.
Schoenherr, T., Tummala, V. R., & Harrison, T. P. (2008). Assessing supply chain risks with the analytic hierarchy process: Providing decision support for the offshoring decision by a US manufacturing company. Journal of Purchasing and Supply Management, 14(2), 100–111. https://doi.org/10.1016/j.pursup.2008.01.008
Susilo, L. J., & Kaho, V. R. (2011). Manajemen Risiko Berbasis ISO 31000: Untuk Industri Non-Perbankan. Jakarta: PPM.
DOI: http://dx.doi.org/10.18415/ijmmu.v8i2.2321
Refbacks
- There are currently no refbacks.
Copyright (c) 2021 International Journal of Multicultural and Multireligious Understanding
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
https://ijmmu.com
editor@ijmmu.com
facebook.com/ijmmu
Copyright © 2014-2018 IJMMU. All rights reserved.