Disaster Communications for Handling Coronavirus Disease 2019 (COVID-19) in Indonesia

Firdaus Noor, Fitria Ayuningtyas, Witanti Prihatiningsih


Communication is an important part of handling any disaster, including coronavirus disease 2019 (COVID-19) pandemic that has hit Indonesia and more than 190 other countries. In the context of the COVID-19 pandemic, communication is needed to build public trust and also to prevent mass hysteria. Two first cases of COVID-19 in Indonesia were announced on March 2, 2020. The news was announced directly by President of Republic of Indonesia, Joko Widodo with Minister of Health, Terawan Agus Putranto. This research explained various measures and policies of Indonesian Government in dealing with COVID-19 pandemic, especially in managing the flow of information and keeping a good communication to the public in order to maintain transparency and prevent mass hysteria. This study was a descriptive, exploratory analysis of all cases of COVID-19 diagnosed nationwide in Indonesia. This study contributes that communication during and after a disaster is an important component in response and recovery. Communication can connect patients affected by COVID-19, families, and the community with medical staff, support systems, and other family members. The availability of reliable information and communication systems is also important in disaster management. The government must be able to ensure that people can easily get information about the development of COVID-19. This can help strengthen the resilience of the community in facing disasters and undergo a recovery period afterwards.


Disaster; Communication; COVID-19; Handling; Indonesia

Full Text:



Adila, I., Dewi, W. W., & Tamitiadini, D. (2019). Resolving Health Communication Problem On Disaster Risk Through Community Relationship. Jurnal Kajian, Ruang Sosial-Budaya, 1(2), 5-23.

Anthony de Mello, S. J. (2012). Heart of the Enlightened: A Book of Story Meditations. United States: The Crown Publishing Group.

Ayuningtyas, F., & Uljanatunnisa. (2019). A Study of the House of Raminten as a Modern Style of Angkringan Traditional. Pertanika Journal Social Sciences and Humaniora, 27(2), 1325-1337.

Babbie, E. (2011). The Basics of Social Research, Fifth Edition. USA: Wadsworth.

Burton-Jeangros, C. (2016). Epidemics and Risk Communication. United Kingdom: Taylor & Francis. Retrieved March 30, 2020, from https://www.book2look.com/book/6PwEnGPb1O.

https://www.covid19.go.id/. (2020). Retrieved April 20, 2020 from https://www.covid19.go.id.

Ihsanuddin. (2020, April 02). Mensesneg Revisi Pernyataan Fadjroel soal Jokowi Bolehkan Mudik. Retrieved from https://nasional.kompas.com/read/2020/04/02/18563871/mensesneg-revisi-pernyat aan-fadjroel-soal-jokowi-bolehkan-mudik.

Lestari, P., Ritonga, R., Ruliana, P., & Barus, C. (2020). Disaster Communication Uses Field Training Exercise Simulation as an. Jurnal Komunikasi: Malaysia Journal of Communication, 36(1), 166-186.

Littlejohn, S., & Foss, K. (2009). Encyclopedia of Communication Theory. USA: SAGE.

Minister of Health the Republic of Indonesia. (2020). Coronavirus Disease 2019 (COVID-19) Handling. Jakarta: Minister of Health, Republic of Indonesia.

Minister of Health the Republic of Indonesia. (2020). Pedoman Penanganan Cepat Medis dan Kesehatan Masyarakat COVID-19 di Indonesia. Jakarta: Minister of Health, Republic of Indonesia.

Moorthy, R., Benny, G., & Gill, S. (2018). Disaster Communication in Managing Vulnerabilitie. Jurnal Komunikasi: Malaysia Journal of Communication, 34(2), 55-65.

Ratzan, S. C. (2013). “They Say” the Next Big Pandemic Is Near: Are We Prepared? Journal of Health Communication-International Perspective, 18(7), 757-759. doi:https://doi.org/10.1080/1081073 0.2013.809300.

Yuniarto, T. (2020, March 20). COVID-19 dalam Bingkai Surat Kabar. Retrieved from https://kompas.id/baca/riset/2020/03/20/covid-19-dalam-bingkai-surat-kabar.

Yuniarto, T. (2020, March 31). Upaya Melawan Hoaks COVID-19. Retrieved from https://kompas.id/ baca/riset/2020/03/31/upaya-melawan-hoaks-covid-19/.

DOI: http://dx.doi.org/10.18415/ijmmu.v7i4.1610


  • There are currently no refbacks.

Copyright (c) 2020 International Journal of Multicultural and Multireligious Understanding

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

International Journal of Multicultural and Multireligious Understanding (IJMMU) ISSN 2364-5369
Copyright © 2014-2018 IJMMU. All rights reserved.