Evaluation of the Computer-Based National Assessment Program Using the Usability Method at the State Junior High School of Central Lombok Regency

Abstract

This study aims to evaluate the implementation of the Computer-Based National Assessment (ANBK) program in terms of usability at a public junior high school in Central Lombok Regency. This study used a qualitative case study approach. The research subjects included the principal, proctor, technician, and the teacher directly involved in implementing ANBK. Data collection techniques included observation, interviews, and documentation. Meanwhile, data analysis used the interactive model of Miles and Huberman, namely data reduction, data presentation, and drawing conclusions. The results of the study indicate that, from the aspect of effectiveness, the implementation of ANBK in the three schools has run well, and all participants were able to complete the assessment according to the provisions. From an efficiency perspective, there are significant differences between schools, with urban schools more efficient than semi-urban and rural schools due to limited infrastructure, devices, and networks. Meanwhile, from the perspective of user satisfaction, responses were relatively high across the planning, implementation, and supervision stages because the ANBK system was considered practical, structured, and easy to use. Overall, the ANBK program's usability is influenced by the condition of facilities and infrastructure and the school environment. The better the infrastructure readiness, the higher the level of effectiveness, efficiency, and user satisfaction. This research provides implications that improving infrastructure quality and technical readiness is very important to support the optimization of ANBK implementation in various regional conditions.